Terms Conditions

To ensure a smooth purchasing experience and avoid any issues after sales, please read the following details carefully. We want our customers to make fully informed decisions regarding our services. If you have any doubts, feel free to contact us at 01799287987 or message us on our social media pages.

Key Points to Know:

• No Stock Items: We do not keep stock of any products. All items are purchased from Chinese suppliers only after you place an order.
• Advance Payment: We require a 60% advance payment for all orders. The remaining 40% plus shipping charges must be paid upon delivery. For more details, call 01799287987 or message us on our social media links.
• Product Weight Information: The weights listed on our site are based on supplier-provided data and may not be 100% accurate. Shipping and customs charges will be based on the actual weight of the product when it arrives. These charges are calculated separately from the product price. The rate specified at the time of order will apply upon delivery.
• Shipping Times: For commercial products, delivery times are approximately 15 to 20 days by air and 45 to 60 days by sea from the date the product reaches our warehouse.
• Local Courier/Transport Charges: Local courier and transport charges are not included in the product price.
• Return and Refund Policy: Please review our Return and Refund Policy before purchasing. Refunds are subject to conditions if products shipped by air exceed 40 days or products shipped by sea exceed 90 days. Refund requests will not be accepted before these time frames.
• Prohibited Items: Do not order items that are prohibited for import by customs. Orders for such items will be canceled, and a 2.5% gateway charge will be deducted from your payment, with the remaining amount refunded.
• Partial Deliveries: If your order includes multiple suppliers or items, they may not all arrive together. If you wish to receive partial deliveries before the given timeframe, you must pay the full outstanding balance for the order. Afterward, you can collect the remaining items by paying only the courier/customs/transport charges.

Thank you for choosing China Source. For any questions or clarifications, please contact us at 01799287987 or through our social media pages. We are here to assist you.